1. Where is your headquarter?
Founded in 2000, Hongyi is headquartered in the town of Humen in Dongguan City, Guangdong Province, China.
2. What certificates do you have?
We have possessed various qualifications, including ISO9001/14001/45001, FSC, BSCI.
3. Which overseas exhibitions have you attended?
We have attended and visited Beautyworld Mid East 2015/2016/2017/2018/2019/2022, Beautyworld Saudi Arabia 2019/2022 and many Package Printing Exhibitions in China.
4. When can I get the quotation?
We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.
Kindly note that if your inquiry is with more details, then the price we quote will be more accurate.
5. Could you help to confirm the product by our needs?
Yes, our experienced sales teams and craftsmen know the industry deeply. And we trust that their experience could help you to select the right product for your project. Welcome any inquiries from you!
6. What are your product ranges?
We are focusing on wide range of high-end packaging box solutions to the luxury goods industry, especially for perfume, wines & spirits, watches, Jewelry, cosmetics, etc.
7. What are your product ranges?
a. After price confirmation, you can require for samples to check our quality.
b. If you just need a blank sample to check the design and paper quality, we will provide you a sample for free, as long as you afford the express freight.
c. If you require printed samples, we will charge $50-$100 to cover the cost of film.
8. How long can you expect to get the sample?
After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 3-7 days. The samples will be sent to you via express and arrive in 3-5 days.
You can use your own express account or prepay us if you do not have an account.
9. What is your MOQ?
MOQ is 3000 pcs but can be negotiated.
10. What kind of files do you accept for printing?
AI, PDF, EPS, TIF, high-resolution JPG, PSD.
11. Can you design products for us?
Yes. We have a professional team having rich experience in gift box design and manufacturing. Just tell us your ideas, and we will help to carry out your ideas into perfect gift boxes.
It does not matter if you do not have someone to complete files. Send us high-resolution images, your Logo and text and tell us how you would like to arrange them. We will send you finished files for confirmation.
12. What are your quality control procedures?
Hongyi Packaging strictly adheres to quality control procedures that commence with product design and extend to the culmination of the production process.
We employ cutting-edge quality control equipment to ensure the excellence of every packaging box in terms of its appearance, internal structure, and performance.
13. How can we do factory audit or order inspection?
You can visit our factory at any time, or apply for third-party factory audit. If it is inconvenient for you to visit our factory in person, we can arrange an online video chat for you to virtually tour our facilities.
14. What is your payment term?
We accept T/T, Paypal and credit cards.
Meanwhile, we accept 100% payment before production for order amounts below 10,000 USD. 30% deposit before production and balance before shipment for order amount over 10,000 USD.
15. How are orders packed?
Most shipments include boxes packed inside an outer carton and placed on the sturdy boxes.
Welcome to contact us to get pictures of the packing.
16. Do you have stock? And how about the customized products?
No, we only do luxury custom packaging.The fast delivery time for the custom sample is 3 to 7 days, for bulk order 45 days around.
17. How do you ship the goods?
We have cooperated shipping agent and could help to arrange the shipment by sea or air or railway which help customers to reduce the trouble.
18. What if the product gets some issue?
Please don\'t worry. We provide online technical support.Our sales will help to confirm the cause of the problem step by step.